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Shipping & Returns

Shipment

1.Preparing Time: we need 5-7 working days to prepare your order according to our numerous orders every day.

2.Shipping Costs and Methods

Shipping Method
Flat Rate
Delivery Time
Area
Regular Mail
(Post office)
Free
5--10 working days

North America (USA )

5--10 working days

Oceanica (Australia)

5--10 working days

Europe (France Germany Belgium Luxembourg Netherlands)

5--10 working days

Europe (Sweden Portugal Italy)

6-14 working days

Europe (England)

6-14 working days

Europe (Finland Iceland Switzerland The Czech Republic Greece Austria)

6-14 working days

Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia)

10-20 working days

North America (Canada Mexico)

10-20 working days

South America (Columbia Chile Peru Argentina Venezuela Ecuador)

10-20 working days

Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine)

10-25 working days

Europe (Croatia Ukraine Georgia Spain Russia)

15-25 working days

Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)

15-25 working days

Oceanica (New Zealand )

Express Shipping
$15
4-6 working days

Europe* (Norway Denmark Sweden Finland France Ireland Belgium Netherlands Luxembourg Switzerland Germany Austria The Czech Republic Slovakia Poland Spain Portugal Italy Croatia Slovenia Romania Greece Hungary Ukraine Latvia Lithuania Georgia Estoni)
Europe England

3-4 working days

North America (USA Canada Mexico*)

4-6 working days

South America (Columbia Chile* Peru* Brazil* Argentina Venezuela Ecuador)

3-4 working days

Asia (Korea Japan Philippines* Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Israel Saudi Arabia Cyprus Palestine)

4-6 working days

Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)

3-5 working days

Oceanica (Australia New Zealand)

* Countries which requires customs duty.

Delivery time: Before we can ship your order, CozBest has to prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is seperate from the delivery time. Thank you for understanding!

I payed for express shipping but I am in a country which requires customs duty. How can I deal with this?

In consideration of our customers' benefit, We are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control. We will refund your payment for express shipping to your paypal account within 24 hours. We have been forced to make this change for all our customers, who resided in customs duty countries. We sincerely apologize for any inconvenience this may cause you.

It is urgent that I receive my order through express shipping.

CozBest is happy to provide our customers with express shipping service. However, there are additional costs to consider before choosing this option. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. We recommend contacting your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

Notice: If you choose express shipping, please remember to leave your contact number, this is required for express shipping.

3.APO/FPO/DPO Shipping

We apologize that P.O. Boxes and military addresses (APO, FPO) cannot be delivered.For the US territories, please leave a comment when you placing the order. For example, if you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section.Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.

Delivery

You tracking number and the express company website link will be given in about 3-5 working days by email after we received your payment.

Attention: If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out.

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